Rideshare
Rideshare at Chicago O'Hare International Airport. Boards at Terminal 2, upper level, at poles marked in orange 2A to 2G.
More in our guide: Uber and Lyft at O'Hare.
- Where to board
- Terminal 2, upper level, at poles marked in orange 2A to 2G. Terminal 3, upper level, at poles marked in green 3G, 3H, 3J and 3K. Black car rides and wheelchair accessible vehicles use the lower level at every terminal
- Route
- Wait at the numbered pole your driver names. Terminal 2 has an indoor waiting area between vestibules 2A and 2D. Wheelchair accessible vehicles are requested in the app, through Access Mode on Lyft or UberWAV on Uber, and collect from the lower level of every terminal and from the Kiss 'n' Fly at the Multi-Modal Facility. At the Multi-Modal Facility itself, rideshare pick up happens only at the Kiss 'n' Fly on its north west corner, reached through Door 6.
Sources: Chicago Department of Aviation, O'Hare International Airport terminal map
2 hotels it reaches
- avid hotel Chicago O'Hare - Des Plaines, Des Plaines (2.7 miles by road from Terminal 5, about 7 minutes): The hotel lists no airport shuttle for O'Hare; come by taxi, rideshare or car.
- Holiday Inn Express & Suites Chicago O'Hare Airport, Des Plaines (2.1 miles by road from Terminal 5, about 7 minutes): Plan on making your own way here by taxi, rideshare or hire car. The Multi-Modal Facility on the airport, reached by the Airport Transit System, holds the car rental counters and is close by.
Assistance inside the airport
Between the gate and the curb, Chicago O'Hare International Airport publishes:
- Wheelchair assistance: From the curb to the ticket counters and the gates, in all four terminals. Provided by the airlines, so arrange it with the airline before travelling. Airline staff are in the ticketing areas of Terminals 1, 2 and 3, and some work curbside; in Terminal 5 go to your airline's own counter. The airport's accessibility coordinator is on (773) 894-3728, Monday to Friday 9 a.m. to 5 p.m. Central time. For screening help, TSA Cares is on (855) 787-2227, best called 72 hours ahead.
- Self service repair stations: Baggage claim in all four terminals, near the information desks. For quick repairs to luggage, equipment or assistive devices. Each has an air compressor rated to 130 PSI, a tool kit, a wheelchair charging unit and a padded bench.
- Companion Plus Restroom: Terminal 2, across from the Family Lounge. A private accessible room for travellers who need help from a companion. It has a powered ceiling lift to an adult sized changing table rated to 330 pounds, two showers, one roll in and one with a transfer seat, an accessible toilet and sink, grab bars, an automatic door and two emergency pull cords to the airport communication centre.
Similar services, compared
What Chicago O'Hare International Airport publishes for the 2 other services of this kind. A longer timetable or boarding description is on the service's own page.
| Service | Where to board | Fare |
|---|---|---|
| Taxi | Taxi ranks at the lower level curb outside baggage claim at every terminal | Average metered fare from O'Hare to downtown Chicago: about $50 |
| Rental cars | Multi-Modal Facility, 10255 W. Zemke Blvd., Chicago, IL 60666 | Not stated |
Questions about Rideshare
Where do you catch Rideshare at ORD?
Terminal 2, upper level, at poles marked in orange 2A to 2G. Terminal 3, upper level, at poles marked in green 3G, 3H, 3J and 3K. Black car rides and wheelchair accessible vehicles use the lower level at every terminal.