Accessibility guides

Getting through ORD with a disability or reduced mobility: how to arrange wheelchair assistance, accessible parking, quiet rooms and support for hidden disabilities where the airport offers it. The guides explain what to request and when, and the accessibility page lists where the airport places each service.

• Accessible restrooms and Companion Plus Restroom at O'Hare

  The Companion Plus Restroom in Terminal 2 has a ceiling lift and an adult changing table. Every restroom is accessible, and two airport lists disagree.

  • Inside the Companion Plus Restroom
  • All gender restrooms: two lists that differ
  • Repair stations and who to call
  • Sources
• Autism-friendly and sensory travel at O'Hare

  O'Hare publishes sensory maps, a social story, point-of-view videos and sensory bags at the information desks. It lists no sensory room.

  • Before you travel: the story, the videos and the maps
  • At the terminal: sensory bags and Sunflower items
  • Someone to talk to: Travelers Aid
  • At security: TSA Cares
  • What the airport doesn’t publish
  • Sources
• First aid, defibrillators and medical help at O'Hare

  The airport's terminal map marks defibrillators in every terminal and a United Health Clinic in Terminal 2. Police and Fire share one number on the Terminal 2 map.

  • Where the defibrillators are
  • Who to call
  • Bandages, medicine and what the airport doesn’t list
  • Medical needs on your trip
  • Sources
• Wheelchair assistance at O'Hare: how to arrange it

  Airlines provide O'Hare's wheelchair assistance. Who to tell and when, the TSA Cares number, the ADA coordinator and rides to the curb.

  • The steps, in the order they happen
  • Who to call for what
  • At the checkpoint: TSA Cares
  • Getting to the curb
  • Help inside the terminals