ORDAirport Guide

Airport amenities

27 services and facilities the airport publishes, grouped by what you need, each with the location and hours as printed.

  • Wi-FiFree Wi-Fi
  • Charging and powerPower stations
  • Water refill stationsTerminal 1, after security: near Gates B4, B7, B9, B10, B12, B14, B19 and B20 in Concourse B, and C6, C7, C11, C15, C17, C19, C21, C22, C24 and C28 in Concourse C · Terminal 1, before security: 3 on the Departures and check-in level, 1 at baggage claim · Terminal 2, after security: near Gates E2, E4, E5 (two), E9, F3, F5 and F14
  • Baggage claimAirline baggage service offices · Terminal 1, Arrivals and Baggage Claim level: 14 belts · Terminal 2, Arrivals and Baggage Claim level: 4 belts
  • Lost and foundHandled separately by each organisation that runs the space where the item was left
  • Luggage storageNot listed by Chicago O'Hare International Airport: what to do
  • Currency exchangeTerminal 1, Concourse C, Gate C18: 9 a.m. to 6 p.m. · Terminal 1, Concourse B, Gate B10: 7 a.m. to 4:30 p.m. · Terminal 2, Concourse F, Gate F1: 7 a.m. to 4:30 p.m.
  • ATMsTerminal 1: five on the Departures and Check-In level, one in baggage claim · Terminal 2: five on the Departures and Check-In level, one in baggage claim · Terminal 3: ten on the Departures and Check-In level, one in baggage claim
  • Nursing roomsMother's Rooms · Lactation pods
  • Families and kidsFamily Lounge · All gender restrooms
  • Pet relief areasService animal relief areas
  • Smoking areasTerminal 1, Departures and Check-In level: five marked areas · Terminal 2: one at the curb outside the Departures and Check-In level, two at the curb outside baggage claim · Terminal 3: seven at the curb outside the Departures and Check-In level, three at the curb outside baggage claim
  • Spa and yogaTerminal Getaway Spa · Yoga Room
  • ChapelInterfaith Room · Terminal 2, Mezzanine level above the Alaska Airlines and JetBlue ticket counters, next to the USO, before security
  • Sensory friendly resourcesSensory bags are handed out at the airport information desks
  • Accessibility servicesWheelchair assistance · Self service repair stations · Companion Plus Restroom
  • Information desksAirport information desks · Travelers Aid Chicago
  • Medical and emergenciesDefibrillators, bleeding control kits and naloxone
  • RestroomsThroughout all four terminals and the Multi-Modal Facility · All gender single user restrooms, Terminal 1: near B10 and at baggage claim · All gender single user restrooms, Terminal 2: across from the Family Lounge and at baggage claim
  • Military loungeUSO centres