ORDAirport Guide

Rental cars

Rental cars at Chicago O'Hare International Airport. Boards at Multi-Modal Facility, 10255 W. Zemke Blvd., Chicago, IL 60666.

The tall white hall on Level 1 of the Multi-Modal Facility at O'Hare, where the rental car counters are, with its stepped skylights and blue wall sculpture.
Rental car counters, O'Hare
Where to board
Multi-Modal Facility, 10255 W. Zemke Blvd., Chicago, IL 60666
Route
Alamo on (844) 354-6962, Avis on (773) 825-4600, Budget on (800) 218-7992, Dollar on (800) 800-4000, Enterprise on (855) 266-9289, Fox on (323) 593-7485, Hertz on (800) 654-3131, National on (800) 367-6767, Payless on (800) 729-5377, Sixt and Thrifty all have counters here. Ride the Airport Transit System from any terminal. Companies based off airport run their own shuttles from the Multi-Modal Facility, and those shuttles may not be accessible, so check with the company.

Sources: Chicago Department of Aviation, O'Hare International Airport terminal map

Services that connect with it

  • Airport Transit System: A three mile dual guideway linking all four terminals with the Multi-Modal Facility, which holds the rental cars, Economy Lot F, the Kiss 'n' Fly drop off, the Pace bus bays and the Metra station. End to end from Terminal 1 takes about 10 minutes. Trains are wheelchair accessible.

Assistance inside the airport

Between the gate and the curb, Chicago O'Hare International Airport publishes:

  • Wheelchair assistance: From the curb to the ticket counters and the gates, in all four terminals. Provided by the airlines, so arrange it with the airline before travelling. Airline staff are in the ticketing areas of Terminals 1, 2 and 3, and some work curbside; in Terminal 5 go to your airline's own counter. The airport's accessibility coordinator is on (773) 894-3728, Monday to Friday 9 a.m. to 5 p.m. Central time. For screening help, TSA Cares is on (855) 787-2227, best called 72 hours ahead.
  • Self service repair stations: Baggage claim in all four terminals, near the information desks. For quick repairs to luggage, equipment or assistive devices. Each has an air compressor rated to 130 PSI, a tool kit, a wheelchair charging unit and a padded bench.
  • Companion Plus Restroom: Terminal 2, across from the Family Lounge. A private accessible room for travellers who need help from a companion. It has a powered ceiling lift to an adult sized changing table rated to 330 pounds, two showers, one roll in and one with a transfer seat, an accessible toilet and sink, grab bars, an automatic door and two emergency pull cords to the airport communication centre.

Accessibility services at ORD

Similar services, compared

What Chicago O'Hare International Airport publishes for the other service of this kind. A longer timetable or boarding description is on the service's own page.

ServiceWhere to boardFare
TaxiTaxi ranks at the lower level curb outside baggage claim at every terminalAverage metered fare from O'Hare to downtown Chicago: about $50

Questions about Rental cars

Where do you catch Rental cars at ORD?

Multi-Modal Facility, 10255 W. Zemke Blvd., Chicago, IL 60666.