--- title: "First aid, defibrillators and medical help at O'Hare" description: "The airport's terminal map marks defibrillators in every terminal and a United Health Clinic in Terminal 2. Police and Fire share one number on the Terminal 2 map." url: "https://ordairportguide.com/guides/first-aid-defibrillators-medical-help-at-ohare/" updated: "2026-10-31" airport: "ORD" type: "guide" --- > Independent guide, not the official ORD website. All pages: https://ordairportguide.com/llms.txt # First aid, defibrillators and medical help at O'Hare The airport's terminal map marks defibrillators in every terminal and a United Health Clinic in Terminal 2. Police and Fire share one number on the Terminal 2 map. Updated October 31, 2026 ![The NUTS ON CLARK kiosk sign under the white steel arches of Concourse C in Terminal 1 at O'Hare.](https://ordairportguide.com/images/ord/t2-lower-level-clinic-v8.webp) Concourse C, Terminal 1 O’Hare’s terminal map marks defibrillator stations in [all four terminals](https://ordairportguide.com/terminals/) and one [first aid point](https://ordairportguide.com/amenities/medical-first-aid/), the United Health Clinic, in Terminal 2 on the lower level near Baggage, before security. The Terminal 2 map prints one number for both Chicago Police and Fire. The airport’s map marks no pharmacy. ## Where the defibrillators are The airport’s terminal map marks every station that holds an automated external defibrillator, a Stop the Bleed kit and naloxone. The Points column is the map’s count for each place. | Place | Points | Where the map puts them | | --- | --- | --- | | Terminal 1 | 11 | Gates B7, B11, B14, C15 and C21, Check-In, Baggage, the ATS platform and the B/C tunnel. The map gives no landmark for the other two | | Terminal 2 | 8 | Gates E4, E7, F3 (two) and F12, Check-In, Baggage and the ATS platform | | Terminal 3 | 18 | Gates G8, H1A, H3A, H11A, K1, K9, L1, L2A, L6A, L22 and L27, the Rotunda, Check-In (two), Baggage (two) and the ATS platform. The map gives no landmark for the last one | | Terminal 5 | 17 | Gates M7 and M17, Immigration and Baggage. The map gives no landmark for the rest | | Hilton Chicago O’Hare, Arcade level | 5 | No landmark on the map | | The bus center | 3 | The map counts three stations at the bus center | The airport’s Printable Maps page offers a map of each terminal and concourse, and the Terminal 2 map shows these stations with an AED icon. ## Who to call Besides the shared Police and Fire number, the airport’s Terminal 2 map prints four more special numbers: Non-Emergency, Travelers Aid, the Pace bus at the Multi-Modal Facility and Parking Customer Service. The map lists Travelers Aid at (773) 894-2427. The map gives the United Health Clinic no hours, phone number or description, so the airport doesn’t say what the clinic offers or when it is open. The Companion Plus Restroom in Terminal 2, across from the Family Lounge, has two emergency pull cords connected to the O’Hare Communication Center. Travelers Aid Chicago is a social service agency at O’Hare, and its supervisory team supports passengers in crisis, including those having a mental health emergency. Its main office is in the Terminal 2 main hall, also across from the Family Lounge. The office is open Monday to Friday from 8 a.m. to 9 p.m. and on Saturday and Sunday from 10 a.m. to 9 p.m. The [information desks page](https://ordairportguide.com/amenities/information-desks/) lists the desks its volunteers staff, with their hours. ## Bandages, medicine and what the airport doesn’t list The airport’s Services and Amenities menus have no first aid, clinic or pharmacy entry. The [food and shops directory](https://ordairportguide.com/dining/) lists no pharmacy either. For over-the-counter supplies, the map lists vending units. The Chicago Essentials units in Terminal 5, after security, are open 24 hours, and the map says they carry over-the-counter medical and hygiene essentials, from adhesive bandages to disposable masks. Better + Vending units in Terminal 1, near Gate B14 and on the lower level near Door 1C, carry toiletries and a selection of over-the-counter medicines. The Multi-Modal Facility has units near Rental Cars that the map describes the same way. ## Medical needs on your trip The airport says ADA-related requests, including medical needs, must be made directly with your airline. For the checkpoint, TSA Cares lists internal or external devices that may affect screening technology, and medically necessary liquids, gels or aerosols over 3.4 ounces, as reasons to ask for a Passenger Support Specialist. TSA asks you to contact it at least 72 hours before departure at (855) 787-2227, and a specialist doesn’t exempt you from screening. The [accessibility services page](https://ordairportguide.com/amenities/mobility/) covers wheelchair assistance. ## Sources - ORD Airport Guide: [Medical and emergencies](https://ordairportguide.com/amenities/medical-first-aid/), [Information desks](https://ordairportguide.com/amenities/information-desks/), [Accessibility services](https://ordairportguide.com/amenities/mobility/), [Security checkpoints](https://ordairportguide.com/security/), [Food and shops directory](https://ordairportguide.com/dining/) - Chicago Department of Aviation: Terminal 2 map and the airport’s terminal map, Terminal Accessibility page, Accessibility page, Travelers Aid page - Transportation Security Administration: TSA Cares Passenger Support page