--- title: "Airline and terminal guides · ORD Airport Guide" description: "Every ORD guide on airlines and terminals: 14 guides, each answering one question. They include aeromexico, Volaris and Viva at O'Hare." url: "https://ordairportguide.com/guides/airlines-and-terminals/" updated: "2026-11-03" airport: "ORD" type: "guide" --- > Independent guide, not the official ORD website. All pages: https://ordairportguide.com/llms.txt # Airline and terminal guides Every ORD guide on airlines and terminals: 14 guides, each answering one question. They include aeromexico, Volaris and Viva at O'Hare. Updated November 3, 2026 Which airlines use which terminal at ORD, and what that means for check-in, security and connections. The guides answer the terminal question for each part of the airport; each airline has its own page with its counters and gates. Looking for the listings themselves? They are on the [Airlines at ORD](https://ordairportguide.com/airlines/) page. ![Two slanting white columns flaring into the white ceiling of O'Hare's Terminal 5 hall, dotted with oval light openings, with the top of the window wall below.](https://ordairportguide.com/images/ord/t5-checkin-counters-row-v64-800.webp) [Aeromexico, Volaris and Viva at O'Hare](https://ordairportguide.com/guides/aeromexico-volaris-viva-at-ohare/) Aeromexico, Volaris and Viva check in at O'Hare Terminal 5, where international arrivals clear customs. The airport's steps, bags and rides after landing. - [Where each airline checks in](https://ordairportguide.com/guides/aeromexico-volaris-viva-at-ohare/#where-each-airline-checks-in) - [Landing: what the airport lists](https://ordairportguide.com/guides/aeromexico-volaris-viva-at-ohare/#landing-what-the-airport-lists) - [After customs](https://ordairportguide.com/guides/aeromexico-volaris-viva-at-ohare/#after-customs) - [Connecting on from Terminal 5](https://ordairportguide.com/guides/aeromexico-volaris-viva-at-ohare/#connecting-on-from-terminal-5) - [Sources](https://ordairportguide.com/guides/aeromexico-volaris-viva-at-ohare/#sources) ![Rows of dark gate seats beside a tall window on Concourse M of Terminal 5 at O'Hare.](https://ordairportguide.com/images/ord/t5-m17-lounge-stretch-v18-800.webp) [Air France, KLM, ITA Airways and Icelandair at O'Hare](https://ordairportguide.com/guides/air-france-klm-ita-airways-icelandair-at-ohare/) Air France, KLM, ITA Airways and Icelandair check in at O'Hare Terminal 5. The Air France Lounge near Gate M17 names Air France and KLM. No lounge names ITA Airways or Icelandair. - [Which lounge names each airline](https://ordairportguide.com/guides/air-france-klm-ita-airways-icelandair-at-ohare/#which-lounge-names-each-airline) - [The Air France Lounge: Concourse M, near Gate M17](https://ordairportguide.com/guides/air-france-klm-ita-airways-icelandair-at-ohare/#the-air-france-lounge-concourse-m-near-gate-m17) - [The other Concourse M lounges and who gets in](https://ordairportguide.com/guides/air-france-klm-ita-airways-icelandair-at-ohare/#the-other-concourse-m-lounges-and-who-gets-in) - [Flights from abroad clear customs in Terminal 5](https://ordairportguide.com/guides/air-france-klm-ita-airways-icelandair-at-ohare/#flights-from-abroad-clear-customs-in-terminal-5) - [Onward to the other terminals](https://ordairportguide.com/guides/air-france-klm-ita-airways-icelandair-at-ohare/#onward-to-the-other-terminals) - [Sources](https://ordairportguide.com/guides/air-france-klm-ita-airways-icelandair-at-ohare/#sources) ![Two American Airlines check-in positions with kiosks and blue stanchion belts in the Terminal 3 departures hall at O'Hare.](https://ordairportguide.com/images/ord/t3-departures-curb-american-v9-800.webp) [American Airlines and Contour at O'Hare: Terminal 3 check-in](https://ordairportguide.com/guides/american-airlines-contour-at-ohare-terminal-3-check/) American and Contour check in at O'Hare Terminal 3. American has separate international, Priority and Flagship counters, kiosks and curbside check-in. - [American Airlines: counters, kiosks and the curb](https://ordairportguide.com/guides/american-airlines-contour-at-ohare-terminal-3-check/#american-airlines-counters-kiosks-and-the-curb) - [Contour: no extras listed](https://ordairportguide.com/guides/american-airlines-contour-at-ohare-terminal-3-check/#contour-no-extras-listed) - [Past security: four checkpoints, four concourses](https://ordairportguide.com/guides/american-airlines-contour-at-ohare-terminal-3-check/#past-security-four-checkpoints-four-concourses) - [American’s lounges are all in Terminal 3](https://ordairportguide.com/guides/american-airlines-contour-at-ohare-terminal-3-check/#americans-lounges-are-all-in-terminal-3) - [Arriving from abroad on American](https://ordairportguide.com/guides/american-airlines-contour-at-ohare-terminal-3-check/#arriving-from-abroad-on-american) - [Coming from another terminal](https://ordairportguide.com/guides/american-airlines-contour-at-ohare-terminal-3-check/#coming-from-another-terminal) - [Sources](https://ordairportguide.com/guides/american-airlines-contour-at-ohare-terminal-3-check/#sources) ![A yellow 5D sign hanging in front of the white lattice and fabric-panel wall of the Terminal 5 check-in hall at O'Hare, where Austrian, SWISS, Finnair and SAS check in.](https://ordairportguide.com/images/ord/t1-lufthansa-ana-counters-v16-800.webp) [Austrian, SWISS, Finnair and SAS at O'Hare](https://ordairportguide.com/guides/austrian-swiss-finnair-sas-at-ohare/) Austrian, SWISS, Finnair and SAS check in at O'Hare Terminal 5, Lufthansa at Terminal 1. Which lounge names each airline and where customs is. - [The five airlines and their lounges](https://ordairportguide.com/guides/austrian-swiss-finnair-sas-at-ohare/#the-five-airlines-and-their-lounges) - [From Terminal 1 to Terminal 5](https://ordairportguide.com/guides/austrian-swiss-finnair-sas-at-ohare/#from-terminal-1-to-terminal-5) - [Which lounge names your airline](https://ordairportguide.com/guides/austrian-swiss-finnair-sas-at-ohare/#which-lounge-names-your-airline) - [If you’re landing from abroad](https://ordairportguide.com/guides/austrian-swiss-finnair-sas-at-ohare/#if-youre-landing-from-abroad) - [Sources](https://ordairportguide.com/guides/austrian-swiss-finnair-sas-at-ohare/#sources) ![The black-and-white zigzag floor and a line of steel queue posts with blue belts in the Terminal 3 Departures hall at O'Hare.](https://ordairportguide.com/images/ord/t3-checkin-hall-counters-v9-800.webp) [British Airways, Aer Lingus, Iberia and Japan Airlines at O'Hare](https://ordairportguide.com/guides/british-airways-aer-lingus-iberia-japan-airlines-at-ohare/) British Airways, Aer Lingus, Iberia and Japan Airlines check in at O'Hare Terminal 3. All Nippon Airways, the other Japanese carrier, is in Terminal 1. - [Where each airline checks in and which lounge names it](https://ordairportguide.com/guides/british-airways-aer-lingus-iberia-japan-airlines-at-ohare/#where-each-airline-checks-in-and-which-lounge-names-it) - [Lounges: the Admirals Clubs name Iberia and Japan Airlines](https://ordairportguide.com/guides/british-airways-aer-lingus-iberia-japan-airlines-at-ohare/#lounges-the-admirals-clubs-name-iberia-and-japan-airlines) - [Flights from abroad clear customs in Terminal 5](https://ordairportguide.com/guides/british-airways-aer-lingus-iberia-japan-airlines-at-ohare/#flights-from-abroad-clear-customs-in-terminal-5) - [Sources](https://ordairportguide.com/guides/british-airways-aer-lingus-iberia-japan-airlines-at-ohare/#sources) ![The pale panelled wall and grey service doors of the Terminal 5 arrivals frontage at O'Hare, with the sidewalk in front and the upper deck overhead.](https://ordairportguide.com/images/ord/t5-departures-curb-v40-800.webp) [Cathay Pacific, EVA Air, Korean Air and Philippine Airlines at O'Hare](https://ordairportguide.com/guides/cathay-pacific-eva-air-korean-air-philippine-airlines/) Cathay Pacific, EVA Air, Korean Air and Philippine Airlines check in at O'Hare Terminal 5. How to reach it from Terminals 1, 2 and 3 by train or bus. - [Which lounge names each airline](https://ordairportguide.com/guides/cathay-pacific-eva-air-korean-air-philippine-airlines/#which-lounge-names-each-airline) - [Reaching Terminal 5 from the other terminals](https://ordairportguide.com/guides/cathay-pacific-eva-air-korean-air-philippine-airlines/#reaching-terminal-5-from-the-other-terminals) - [Lounges for these four airlines](https://ordairportguide.com/guides/cathay-pacific-eva-air-korean-air-philippine-airlines/#lounges-for-these-four-airlines) - [If you’re landing](https://ordairportguide.com/guides/cathay-pacific-eva-air-korean-air-philippine-airlines/#if-youre-landing) - [Sources](https://ordairportguide.com/guides/cathay-pacific-eva-air-korean-air-philippine-airlines/#sources) ![A slanting white column rising into the dished ceiling of the main hall of Terminal 5 at O'Hare.](https://ordairportguide.com/images/ord/t5-arrivals-hall-exit-v4-800.webp) [Copa, Avianca and Arajet at O'Hare](https://ordairportguide.com/guides/copa-avianca-arajet-at-ohare/) Copa, Avianca and Arajet check in at O'Hare Terminal 5. Copa and Avianca are named at the Wingtips Lounge. What the airport lists for customs and bags. - [Which lounge names each airline](https://ordairportguide.com/guides/copa-avianca-arajet-at-ohare/#which-lounge-names-each-airline) - [Copa and Avianca are named at the Wingtips Lounge](https://ordairportguide.com/guides/copa-avianca-arajet-at-ohare/#copa-and-avianca-are-named-at-the-wingtips-lounge) - [If you land here and connect on](https://ordairportguide.com/guides/copa-avianca-arajet-at-ohare/#if-you-land-here-and-connect-on) - [What to expect at customs](https://ordairportguide.com/guides/copa-avianca-arajet-at-ohare/#what-to-expect-at-customs) - [Sources](https://ordairportguide.com/guides/copa-avianca-arajet-at-ohare/#sources) ![A short row of white self-service check-in kiosks seen from the side in the Departures hall of Terminal 5 at O'Hare.](https://ordairportguide.com/images/ord/t5-delta-kiosks-v8-800.webp) [Delta, Frontier, Sun Country and WestJet at O'Hare: Terminal 5](https://ordairportguide.com/guides/delta-frontier-sun-country-westjet-at-ohare-terminal-5/) Delta, Frontier, Sun Country and WestJet check in at O'Hare Terminal 5. Delta Sky Club hours and access, and how to reach Terminal 5 from the others. - [Which lounge names each airline](https://ordairportguide.com/guides/delta-frontier-sun-country-westjet-at-ohare-terminal-5/#which-lounge-names-each-airline) - [Bags and security at Terminal 5](https://ordairportguide.com/guides/delta-frontier-sun-country-westjet-at-ohare-terminal-5/#bags-and-security-at-terminal-5) - [The Delta Sky Club: where it is and who gets in](https://ordairportguide.com/guides/delta-frontier-sun-country-westjet-at-ohare-terminal-5/#the-delta-sky-club-where-it-is-and-who-gets-in) - [Reaching Terminal 5 from Terminals 1, 2 and 3](https://ordairportguide.com/guides/delta-frontier-sun-country-westjet-at-ohare-terminal-5/#reaching-terminal-5-from-terminals-1-2-and-3) - [Flights from abroad clear customs at Terminal 5](https://ordairportguide.com/guides/delta-frontier-sun-country-westjet-at-ohare-terminal-5/#flights-from-abroad-clear-customs-at-terminal-5) - [Sources](https://ordairportguide.com/guides/delta-frontier-sun-country-westjet-at-ohare-terminal-5/#sources) ![The white hall of Terminal 5 at O'Hare, with its curved white balcony and oval skylights over a polished floor.](https://ordairportguide.com/images/ord/t5-checkin-hall-entrance-v4-800.webp) [Emirates, Qatar Airways, Etihad and Turkish Airlines at O'Hare](https://ordairportguide.com/guides/emirates-qatar-airways-etihad-turkish-airlines-at-ohare/) Emirates, Qatar Airways, Etihad and Turkish Airlines check in at O'Hare Terminal 5. The Swissport Lounge has closed. Which lounges still fit each airline. - [Which lounge names each airline](https://ordairportguide.com/guides/emirates-qatar-airways-etihad-turkish-airlines-at-ohare/#which-lounge-names-each-airline) - [Emirates and Etihad: the Swissport Lounge has closed](https://ordairportguide.com/guides/emirates-qatar-airways-etihad-turkish-airlines-at-ohare/#emirates-and-etihad-the-swissport-lounge-has-closed) - [Turkish Airlines: the LOT Business Lounge](https://ordairportguide.com/guides/emirates-qatar-airways-etihad-turkish-airlines-at-ohare/#turkish-airlines-the-lot-business-lounge) - [Qatar Airways, and Priority Pass for any of the four](https://ordairportguide.com/guides/emirates-qatar-airways-etihad-turkish-airlines-at-ohare/#qatar-airways-and-priority-pass-for-any-of-the-four) - [How early to arrive and which checkpoint](https://ordairportguide.com/guides/emirates-qatar-airways-etihad-turkish-airlines-at-ohare/#how-early-to-arrive-and-which-checkpoint) - [Landing instead of leaving](https://ordairportguide.com/guides/emirates-qatar-airways-etihad-turkish-airlines-at-ohare/#landing-instead-of-leaving) - [Sources](https://ordairportguide.com/guides/emirates-qatar-airways-etihad-turkish-airlines-at-ohare/#sources) ![The arched steel and glass vault over a Terminal 1 concourse at O'Hare, seen from below.](https://ordairportguide.com/images/ord/t2-united-lobby-v15-800.webp) [Every airline at O'Hare, A to Z](https://ordairportguide.com/guides/every-airline-at-ohare-z/) Every airline at O'Hare from A to Z with its terminal and check-in, including United, which checks in at Terminals 1 and 2. - [United has a lobby in each of two terminals](https://ordairportguide.com/guides/every-airline-at-ohare-z/#united-has-a-lobby-in-each-of-two-terminals) - [Where an airline checks in isn’t always where its international flights land](https://ordairportguide.com/guides/every-airline-at-ohare-z/#where-an-airline-checks-in-isnt-always-where-its-international-flights-land) - [Changing airlines can mean changing terminals](https://ordairportguide.com/guides/every-airline-at-ohare-z/#changing-airlines-can-mean-changing-terminals) - [Sources](https://ordairportguide.com/guides/every-airline-at-ohare-z/#sources) ![The pale plank floor and the curved edge of the blue carpet in the LOT lounge at O'Hare's Terminal 5.](https://ordairportguide.com/images/ord/t5-m18-lot-lounge-stretch-v13-800.webp) [LOT, TAP Air Portugal and Air Serbia at O'Hare](https://ordairportguide.com/guides/lot-tap-air-portugal-air-serbia-at-ohare/) LOT, TAP Air Portugal and Air Serbia check in at O'Hare Terminal 5. The LOT Business Lounge is near Gate M18, and the airport lists who gets in. - [Which lounges name each airline](https://ordairportguide.com/guides/lot-tap-air-portugal-air-serbia-at-ohare/#which-lounges-name-each-airline) - [The LOT Business Lounge: who the airport lists](https://ordairportguide.com/guides/lot-tap-air-portugal-air-serbia-at-ohare/#the-lot-business-lounge-who-the-airport-lists) - [Wingtips also names LOT](https://ordairportguide.com/guides/lot-tap-air-portugal-air-serbia-at-ohare/#wingtips-also-names-lot) - [Air Serbia and the day pass question](https://ordairportguide.com/guides/lot-tap-air-portugal-air-serbia-at-ohare/#air-serbia-and-the-day-pass-question) - [Security and arrival time](https://ordairportguide.com/guides/lot-tap-air-portugal-air-serbia-at-ohare/#security-and-arrival-time) - [After you land: customs and bags](https://ordairportguide.com/guides/lot-tap-air-portugal-air-serbia-at-ohare/#after-you-land-customs-and-bags) - [Sources](https://ordairportguide.com/guides/lot-tap-air-portugal-air-serbia-at-ohare/#sources) ![A wall sculpture of metal discs above the moving walkway on Concourse M of Terminal 5 at O'Hare.](https://ordairportguide.com/images/ord/t5-m20-concourse-stretch-v8-800.webp) [Royal Jordanian, EgyptAir, Ethiopian and Air India at O'Hare](https://ordairportguide.com/guides/royal-jordanian-egyptair-ethiopian-air-india-at-ohare/) Royal Jordanian, EgyptAir, Ethiopian Airlines and Air India check in at O'Hare Terminal 5. Which lounge names each one, and which lounges a Priority Pass opens. - [Which lounge names each airline](https://ordairportguide.com/guides/royal-jordanian-egyptair-ethiopian-air-india-at-ohare/#which-lounge-names-each-airline) - [Where the Wingtips Lounge is](https://ordairportguide.com/guides/royal-jordanian-egyptair-ethiopian-air-india-at-ohare/#where-the-wingtips-lounge-is) - [Which lounge Royal Jordanian and Air India customers can use](https://ordairportguide.com/guides/royal-jordanian-egyptair-ethiopian-air-india-at-ohare/#which-lounge-royal-jordanian-and-air-india-customers-can-use) - [Without a lounge fare](https://ordairportguide.com/guides/royal-jordanian-egyptair-ethiopian-air-india-at-ohare/#without-a-lounge-fare) - [If you’re landing](https://ordairportguide.com/guides/royal-jordanian-egyptair-ethiopian-air-india-at-ohare/#if-youre-landing) - [Sources](https://ordairportguide.com/guides/royal-jordanian-egyptair-ethiopian-air-india-at-ohare/#sources) ![The blue-tiled wall, yellow panels and steel trusses of the United check-in lobby in Terminal 1 at O'Hare.](https://ordairportguide.com/images/ord/t1-united-lobby-v4-800.webp) [Which airlines use Terminal 1 at O'Hare?](https://ordairportguide.com/guides/which-airlines-use-terminal-1-at-ohare/) United, Lufthansa and All Nippon Airways check in at O'Hare Terminal 1. SWISS and Austrian Airlines check in at Terminal 5. - [Where each airline checks in](https://ordairportguide.com/guides/which-airlines-use-terminal-1-at-ohare/#where-each-airline-checks-in) - [United has a second lobby in Terminal 2](https://ordairportguide.com/guides/which-airlines-use-terminal-1-at-ohare/#united-has-a-second-lobby-in-terminal-2) - [Lounges: three United Clubs and Polaris, plus one for Lufthansa and ANA](https://ordairportguide.com/guides/which-airlines-use-terminal-1-at-ohare/#lounges-three-united-clubs-and-polaris-plus-one-for-lufthansa-and-ana) - [SWISS and Austrian check in at Terminal 5](https://ordairportguide.com/guides/which-airlines-use-terminal-1-at-ohare/#swiss-and-austrian-check-in-at-terminal-5) - [Flights from abroad clear customs in Terminal 5](https://ordairportguide.com/guides/which-airlines-use-terminal-1-at-ohare/#flights-from-abroad-clear-customs-in-terminal-5) - [Sources](https://ordairportguide.com/guides/which-airlines-use-terminal-1-at-ohare/#sources) ![A row of check-in counters in the Terminal 2 departures hall at O'Hare, where Air Canada and other airlines check in.](https://ordairportguide.com/images/ord/t2-alaska-jetblue-counters-v7-800.webp) [Which airlines use Terminal 2 at O'Hare?](https://ordairportguide.com/guides/which-airlines-use-terminal-2-at-ohare/) Five airlines are listed at O'Hare Terminal 2, and United has a second lobby there. Who checks in where, plus lounges and customs. - [Where each airline checks in](https://ordairportguide.com/guides/which-airlines-use-terminal-2-at-ohare/#where-each-airline-checks-in) - [One checkpoint serves every airline here](https://ordairportguide.com/guides/which-airlines-use-terminal-2-at-ohare/#one-checkpoint-serves-every-airline-here) - [Lounges: United Clubs at E7 and F9](https://ordairportguide.com/guides/which-airlines-use-terminal-2-at-ohare/#lounges-united-clubs-at-e7-and-f9) - [Baggage claim and customs](https://ordairportguide.com/guides/which-airlines-use-terminal-2-at-ohare/#baggage-claim-and-customs) - [Sources](https://ordairportguide.com/guides/which-airlines-use-terminal-2-at-ohare/#sources)