---
title: "United Airlines terminal and check-in · ORD Airport Guide"
description: "United Airlines at Chicago O'Hare International Airport. Departs from Terminal 1, Terminal 2."
url: "https://ordairportguide.com/airlines/united-airlines/"
updated: "2026-10-31"
airport: "ORD"
type: "place"
---

> Independent guide, not the official ORD website. All pages: https://ordairportguide.com/llms.txt

# United Airlines

United Airlines at Chicago O'Hare International Airport. Departs from Terminal 1, Terminal 2.

Updated October 31, 2026

- **Departure concourse:** The airport does not list one for this airline. Your boarding pass names the gate.
- **Check-in counters:** Terminal 1 lobby on the Departures and Check-In level, with Polaris check-in, Premier Access and Economy bag drops and an agent assistance desk. United also has a Terminal 2 lobby, and a group check-in desk on the Terminal 1 Arrivals level

Sources: O'Hare International Airport terminal map, Chicago Department of Aviation

## Where United Airlines checks in

Check-in, as the airport prints it: Terminal 1 lobby on the Departures and Check-In level, with Polaris check-in, Premier Access and Economy bag drops and an agent assistance desk. United also has a Terminal 2 lobby, and a group check-in desk on the Terminal 1 Arrivals level.

## United Airlines lounges and others nearby

United Airlines runs 6 lounges at ORD. Entry depends on your ticket and status; each lounge page lists the access rules the operator publishes.

- [United Club](https://ordairportguide.com/lounges/united-club-b6/): Terminal 1, Concourse B, near Gate B6 · Daily 5 a.m. to 9 p.m.
- [United Club](https://ordairportguide.com/lounges/united-club-b18/): Terminal 1, Concourse B, near Gate B18 · Daily 5 a.m. to 10 p.m.
- [United Club](https://ordairportguide.com/lounges/united-club-c10/): Terminal 1, Concourse C, near Gate C10 · Daily 5 a.m. to 9 p.m.
- [United Polaris Lounge](https://ordairportguide.com/lounges/united-polaris-lounge/): Terminal 1, Concourse C, near Gate C18 · Daily 6 a.m. to 9 p.m.
- [United Club](https://ordairportguide.com/lounges/united-club-e7/): Terminal 2, Concourse E, near Gate E7 · Daily 7:30 a.m. to 7:30 p.m.
- [United Club](https://ordairportguide.com/lounges/united-club-f9/): Terminal 2, Concourse F, near Gate F9 · Daily 5 a.m. to 9 p.m.

## Parking and pickup

- [Cell Phone Lot](https://ordairportguide.com/parking/cell-phone-lot/): Drivers waiting to collect an arriving passenger Wait here until the passenger has landed and collected their bags, then drive to the arrivals curb

## Two terminals

This airline's printed concourses fall in different terminals, so the right guide depends on your flight. Check your boarding pass, then open the terminal for its concourse letter.

- [Terminal 1](https://ordairportguide.com/terminals/terminal-1/): B · C
- [Terminal 2](https://ordairportguide.com/terminals/terminal-2/): E · F

[All airlines](https://ordairportguide.com/airlines/)[Connecting at ORD](https://ordairportguide.com/connections/)[Flight information](https://ordairportguide.com/flights/)