---
title: "All Nippon Airways and Lufthansa · ORD Airport Guide"
description: "All Nippon Airways at Chicago O'Hare International Airport. Departs from Terminal 1. Check-in: Terminal 1, Departures and Check-In level."
url: "https://ordairportguide.com/airlines/all-nippon-airways/"
updated: "2026-11-01"
airport: "ORD"
type: "place"
---

> Independent guide, not the official ORD website. All pages: https://ordairportguide.com/llms.txt

# All Nippon Airways and Lufthansa

All Nippon Airways at Chicago O'Hare International Airport. Departs from Terminal 1. Check-in: Terminal 1, Departures and Check-In level.

Updated November 1, 2026

- **Departure concourse:** The airport does not list one for this airline. Your boarding pass names the gate.
- **Airlines on this page:** All Nippon Airways, Lufthansa, all at the same counters
- **Check-in counters:** Terminal 1, Departures and Check-In level

Sources: O'Hare International Airport terminal map, Chicago Department of Aviation

## Where All Nippon Airways and Lufthansa check in

Check-in, as the airport prints it: Terminal 1, Departures and Check-In level.

## Arrivals are at Terminal 5

All Nippon Airways and Lufthansa check in and depart at Terminal 1, but the airport lists their arriving flights at Terminal 5, where passengers from abroad clear immigration and customs. Anyone meeting one of their flights should go to Terminal 5, not Terminal 1.

## Phone numbers the airport lists

All Nippon Airways, 1-800-235-9262; Lufthansa, 1-800-645-3880, TTY 1-866-846-4283.

## Parking and pickup

- [Cell Phone Lot](https://ordairportguide.com/parking/cell-phone-lot/): Drivers waiting to collect an arriving passenger Wait here until the passenger has landed and collected their bags, then drive to the arrivals curb

## Terminal 1 guide

- [Terminal 1 guide](https://ordairportguide.com/terminals/terminal-1/): Concourses B and C. The Airport Transit System stops at Terminal 1, and on the secure side Terminal 1 has pedestrian connections to Terminal 2 and Terminal 3. The Terminal Transfer Bus to Terminal 5 leaves from Gate C18B.

[All airlines](https://ordairportguide.com/airlines/)[Connecting at ORD](https://ordairportguide.com/connections/)[Flight information](https://ordairportguide.com/flights/)
