---
title: "Air Canada terminal and check-in · ORD Airport Guide"
description: "Air Canada at Chicago O'Hare International Airport. Departs from Terminal 2."
url: "https://ordairportguide.com/airlines/air-canada/"
updated: "2026-11-01"
airport: "ORD"
type: "place"
---

> Independent guide, not the official ORD website. All pages: https://ordairportguide.com/llms.txt

# Air Canada

Air Canada at Chicago O'Hare International Airport. Departs from Terminal 2.

Updated November 1, 2026

- **Departure concourse:** The airport does not list one for this airline. Your boarding pass names the gate.
- **Check-in counters:** Terminal 2, Departures and Check-In level, with a separate customer service desk

Sources: O'Hare International Airport terminal map, Chicago Department of Aviation, Air Canada

## Where Air Canada checks in

Check-in, as the airport prints it: Terminal 2, Departures and Check-In level, with a separate customer service desk.

## Lounge for Air Canada travellers

The airport lists Air Canada among the airlines whose travellers use the Wingtips Lounge in Terminal 5, near Gate M19. Air Canada departs from Terminal 2, so the lounge is in a different terminal from its gates.

## Check-in and boarding times

For flights between the U.S. and Canada, Air Canada opens airport check-in and bag drop 180 minutes before departure and closes both 60 minutes before.

Online and app check-in opens 24 hours before departure, and the self-service kiosks open 12 hours before.

Be at the departure gate 30 minutes before the flight. The gate closes 15 minutes before departure, and arriving later can cost a reserved seat or the whole reservation.

Travellers flying from Canada to the U.S. clear U.S. Customs and Border Protection in Canada before departure.

## Contact and baggage help for Air Canada at ORD

Air Canada phone line: 1-888-247-2262, TTY 1-888-361-8071. Listed by Chicago Department of Aviation.

## Parking and pickup

- [Cell Phone Lot](https://ordairportguide.com/parking/cell-phone-lot/): Drivers waiting to collect an arriving passenger Wait here until the passenger has landed and collected their bags, then drive to the arrivals curb

## Terminal 2 guide

- [Terminal 2 guide](https://ordairportguide.com/terminals/terminal-2/): Concourses E and F. The Airport Transit System stops at Terminal 2, and on the secure side Terminal 2 has pedestrian connections to Terminal 1 and Terminal 3.

[All airlines](https://ordairportguide.com/airlines/)[Connecting at ORD](https://ordairportguide.com/connections/)[Flight information](https://ordairportguide.com/flights/)